Privacy Policy

1. Introduction

Berkley Builders (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business Name: Berkley Builders
Business Type: Construction & Media Wall Installation Services
Service Areas: London & Surrey, United Kingdom

For any privacy-related enquiries, please contact:

Email: info@berkleybuilders.co.uk
Phone: 020 7946 0821

3. Information We Collect

We may collect and process the following personal data:

Information You Provide

Name
Phone number
Email address
Postcode/location
Budget information
Project details or messages
Images uploaded (e.g., living room photos for design mockups)

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and tracking data

4. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotations
Create media wall design mockups
Schedule consultations or installations
Communicate via phone, email, or WhatsApp
Improve our website and services
Analyse website performance
Send relevant service updates or marketing communications (where permitted)

We only process your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on:

Consent — when you submit forms or contact us
Legitimate Interest — to respond to enquiries and operate our business
Contractual Necessity — when preparing or delivering services

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse performance.

Cookies help us:

Understand website traffic
Improve functionality
Deliver relevant advertising

You can manage or disable cookies through your browser settings.

7. Marketing Communications

We may contact you regarding your enquiry or services you requested.

We will not send unsolicited marketing emails without your consent.

You may unsubscribe or request removal at any time.

8. Sharing Your Information

We do not sell your personal data.

Your information may be shared with trusted third parties only when necessary, including:

Website hosting providers
CRM or enquiry management systems
Marketing and analytics platforms
Payment or communication providers (e.g., email or WhatsApp services)

All third parties are required to keep your data secure.

9. Data Storage & Security

We take appropriate security measures to protect your personal information, including:

Secure servers
Encrypted connections (SSL)
Restricted access to data
Secure storage systems

However, no online transmission can be guaranteed completely secure.

10. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Enquiries: up to 24 months
Client records: as required for legal and business purposes

You may request deletion at any time.

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability

To exercise these rights, please contact us using the details above.

12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect children’s data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last Updated” date.

15. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Berkley Builders
Email: info@berkleybuilders.co.uk
Phone: 020 7946 0821